Admin / Secretarial / Office Support

Receptionist

Job Ref: 2702560 | Type: Permanent / Full Time

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About The Role

We are looking for a vibrant, well-presented, personable and energetic Receptionist to be the first point of contact within our US facility.  You will need to be meticulously organized to manage our incoming visitors and phone calls while maintaining and upholding our strict security procedures. 

This is not your traditional position, we need someone who is energetic, social and a fantastic communicator.  You'll need to have a positive attitude and the ability to remain calm and not be fazed by the unexpected.  

Rocket Lab is a unique company and we employ the best and brightest engineers and technicians, who work on the most exciting projects.  We need someone as unique and individual as we are to be on our front desk and become the face of Rocket Lab. 

About Rocket Lab

Founded in June 2006 as a center for advanced space systems, Rocket Lab’s goal is to remove the commercial barriers to space by providing frequent launch opportunities to low Earth orbit. In support of this, Rocket Lab is developing the Electron orbital launch vehicle. Electron is a small launch vehicle capable of lifting a 150 kg payload to a 500 km sun-synchronous orbit.
 
Rocket Lab is rapidly scaling in size to meet the high demand from customers. The company is expanding globally and is currently growing the team based at Rocket Lab’s California Headquarters. Rocket Lab believes in giving highly-skilled engineers ownership of complex aerospace programs from start to finish, creating a workforce of empowered and motivated individuals utilizing cutting-edge technologies to redefining how the world accesses space.
 
Minimum Requirements
  • Excellent telephone manner together with strong customer service skills 
  • Demonstrated flexibility and a willingness to help with a variety of tasks while retaining a positive attitude towards your work
  • Computer literate with at least an intermediate to advanced skill level in Excel, Word and PowerPoint.  High level of interaction and familiarity with Google products - Google Documents, Sheets and Slides
  • Excellent written and verbal communication with the ability to demonstrate good judgement, discretion and a professional manner
  • Previous experience within a startup environment 
NOTE: As this is not a traditional role, the ordinary will not suffice, a video cover letter is required in addition to submitting your application or resume for consideration.
 
Important Information
To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State.
 
Rocket Lab USA is an Equal Opportunity Employer, employment with Rocket Lab USA is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
 

For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.  These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States’ International Traffic in Arms Regulations.  Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here.

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