IT & Telecomms

ERP Support Lead

Job Ref: 2973021345 | Type: Permanent / Full Time

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About The Role

About Rocket Lab 
Rocket Lab is the global leader in dedicated small satellite launch. Launching from right here in New Zealand, we design and build innovative technology to give small satellites a premium ride to orbit. 
Small satellites play a crucial role in our day-to-day lives – they connect us, keep us safe, help us understand our planet and manage our impact on it, and they enable us to innovate and explore. There are endless possibilities for what we can achieve with better access to space, and that access is now a reality thanks to Rocket Lab. 
Our relentlessly innovative team is behind Electron, the world’s only truly commercial small satellite launch vehicle in operation today. With multiple orbital launches under our belt and a record of 100% mission success, we’re opening access to space to improve life on Earth. We’ve built a world class team with a reputation for doing the impossible. Collaboration is at our core - every idea is heard and everyone makes a difference.  Every day, we pursue ideas that challenge, excite and demand more of us, and we make them real. Be a part of it. 
About the Role
As ERP Business Support you will work within the ERP Technical Support Team providing ERP support, documentation and training for the ERP systems across the business.  You will partner with the planning, production and supply chain teams as well as the ERP team leads to implement Rocket Lab designed business processes across the business from procurement to production.
You will focus on three main areas
  1. Supporting the ERP Technical Lead
  2. Providing ERP support for the supply chain, planning and production processes
  3. The testing and development of ERP supply chain and production processes
 Preferred skills and expertise 
  • Experience working with the Enterprise Resource Planning System.
  • Operational knowledge of the Infor LN ERP solution is preferred.
  • Strong operational knowledge of planning, supply chain and production processes.
  • Strong IT skills including being comfortable working with windows.
  • Good attention to detail - accurate documentation is required.
  • Ability to document and train staff across the planning, production procurement and warehouse processes.
  • The ability to work under pressure and to tight deadlines
  • Proven communication skills and the ability to build strong working relationships.
  • Experience providing training and support 
Auckland Production Complex: 
Rocket Lab’s state-of-the-art rocket development and production facility in Mt Wellington, Auckland, is designed for rapid mass production of the Electron rocket. Opened in October 2018, the facility enables the company to build an Electron rocket every week. 
Being based at this facility, this role comes with a range of team benefits including subsidised meals and an on-site gym. 
For a virtual tour of the facility, click here:
As well as a being a career-defining role, working at Rocket Lab means being part of meaningful projects with world-leading experts.
Collaboration is at our core - every idea is heard and everyone makes a difference.
We get things done. Our team is nimble, decisions are made quickly and we are action-oriented. While other companies talk about it, we do it. This means projects get the green light faster and ideas are put into practice rapidly. 

Everyone works on the big stuff. This isn’t a huge aerospace company where you get lost in bureaucracy and end up a tiny cog in a giant machine. At Rocket Lab, your work directly impacts the success of each mission. Everyone’s voice is heard and everyone can contribute major projects. This is your chance to play a pivotal role in developing space systems that change the way we access space.

For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.  These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States’ International Traffic in Arms Regulations.  Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here.

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